![]() I also mentioned that I was leaving in a few days to China and prefered to bring the recovered information with me however I told them it wasn't absolutely necessary. With the number I was given, I called a day later to ask how it was going and they told me that my hard drive had indeed suffered a very major mechanical failure. Right from when I came in to drop off my hard drive, They were very quick and accommodating. I soon learned about James and his famed skill in data recovery. thankfully my cousin recommended PC warehouse to me. ![]() After the hard drive became unreadable to my computer, I paniced. Stupidly I had not backed up many of my most recent projects/footage. I recommend PC Warehouse to anyone in need of any type of computer help!!! Thank you so much!!Īs a filmmaker, I had backed up all my footage to an external hard drive of 2 TB. To top it all off they stayed opened an extra 30 minutes so I could have my data the same day. In doing i saved over hundreds of dollars. PC warehouse went the extra mile of asking me to look and see if the data recovered was sufficient. In the times we live in today, many businesses would rather up sell you and charge you more. Within less than a week they were able to recover more than 95% of my work, without having to use a clean room. So that lead to me calling a lot and that was something that their customer service was more than capable of handling. I was overwhelmed and stressed out with the possibility of losing years of hard work. One of the best aspects of their work ethic was having patience with me. After calling over 30 places for data recovery, PC Warehouse of Freehold were the only ones that made me feel comfortable and gave me a sense of hope that my valuable work could be saved. I am a graphic designer and my external hard drive had crashed. One word : INCREADIBLE!! Everything about what they do was top of the line. Many thanks cannot be enough so I write this review to recommend the store. Words cannot say enough how much I appreciate their helps. They really give me a peace of mind that is priceless. I strongly recommend to anyone who has the same problem like mine. PC Warehouse at Freehold is one of the best. I am a CPA and have experiences many IT professionals. they were very patiently to explain what happened and advised me how to protect the HD and how to use HD properly. When I returned the store to get my new HDs. I think it was a good suggestion and accepted their offer. ![]() They suggested that the data be put in two HD so that one dies the other one will be in tact. To me, they are my son's life saver and mine too. The price they quote me was very reasonable and they promise to give me the HD within reasonable time. Yvonne called me a few hours later and let me know the HD is dead but they can retrieve the data for us. Because my son's school project was in the HD and he needs it for his class the next 2 days, they were very nice to promise to look at the HD to see if they retrieve the data from the HD right away. The store owner and her wife are extremely friendly and helpful. I took the HD to the store once they open. I had good experiences with the store before. We used to have a PC warehouse in Eatontown but it was not in business. They opens on Sunday and they got good reviews. Luckily I found PC Warehouse in Freehold. I searched in Google to find the nearest PC store in our neighborhood in Ocean Township but no store opens on Sunday except for the Best Buy store. We were terrified if the data in HD was lost or not retrievable. I tried all night to fix it but not unsuccessfully. My son's external hard drive was not working. Would definitely recommended their services to anyone in a similar situation, or to anyone with tech issues. ![]() Less than another 48 hours later, the work was done and we were able to pick up all of our recovered data! The price could not be beat, and we are so thankful to have had such great and experienced staff working to help us. The customer service was wonderful, and within less than 48 hours, they had already completed a diagnostic and were calling with an extremely reasonable quote, reassuring us they would most likely be able to retrieve all of our data. After doing some research on data recovery specialists, and seeing the amazing reviews, we contacted PC Warehouse for assistance. However, the hard drive died completely about 5 minutes into the data transfer, and hardly anything could be saved (including wedding photos and work documents). Wonderful experience at PC Warehouse after a stressful few days! After the WD10EZEX - 60M2NA0 hard drive in our 2015 HP Slimline desktop failed during a quick system test, we brought the unit to our local Best Buy's Geek Squad, who ultimately determined the data could be retrieved.
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